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Home Town Cable and Telephone
The Federal Cable Communications Policy Act of 1984 and the Cable Television Consumer Act of 1992 contain certain provisions regarding the collection and disclosure of personally identifiable information by cable television operators.
Collection of Subscriber Information.
We use this information to:
Disclosure of Information
We also use and disclose personally identifiable information for other legitimate business activities related to the service including, for example:
We reserve the right to include information about you in collective or aggregate formats, such as ratings surveys and other statistical reports, which do not personally identify you, your particular viewing habits or the nature of any transaction you have made over the cable system.
We take reasonable security precautions to protect your personally identifiable information that we collect on the service from unauthorized access, use, and disclosure. For example, we store billing records on computers in a controlled and secure environment. However, we cannot guarantee that our security precautions will prevent every unauthorized attempt to access, use, or disclose your personally identifiable information.
From time to time we may disclose your name and address for mailing lists in connection with the promotion of Home Town Cable Plus's and Home Town Telephone products and services and other legitimate business activities. If you wish to remove your name from such lists or limit the use of your name and address at any time, please contact us in writing at your local Home Town Cable Plus and Home Town Telephone office or by telephone at 1-866-482-7782. Please remember to include your name and address, your Home Town Cable Plus or Home Town Telephone account number, and a daytime telephone number where you can be reached in the event we have any questions about your request. The written request should be signed by the person who is identified in our billing records as the subscriber. If you have a joint account, a request by one party will apply to the entire account. If you have multiple accounts your notice must identify each account covered by the request.
Retention of Information
We will maintain most, if not all, of the personally identifiable information we have collected during the time you are a subscriber. We generally will destroy the information after a reasonable period of time has elapsed following the termination of your account with us, if the purpose for which such information was collected has been accomplished and we no longer need to retain the information for compliance with law, tax or other legitimate business activities.
Right to Review and Correct Information
You may examine and copy (at your cost) any information we create relating to you at your local Home Town Cable Plus or Home Town Telephone office upon reasonable notice and during regular business hours. If you wish to inspect those records, please contact us by mail or telephone at 1-866-482-7782, giving us a reasonable period of time to locate and, if necessary, prepare the information for review, and to arrange an appointment during regular business hours. You will only be permitted to examine records that contain information about you and no one else.
We will correct our records if you make a reasonable showing that any of the information we have collected about you is inaccurate.
You may enforce the limitations imposed on us by federal law with respect to the collection and disclosure of personally identifiable subscriber information about you, through a civil action under federal law, in addition to other rights and remedies that may be available to you under federal or other applicable laws.
|If you have any questions about using this service, email us at firstname.lastname@example.org or simply contact us toll free at (877) 488-7782 or (772) 345-6000.|